SMART TRAINING, DEEP LEARNING
Product-oriented knowledge base that empowers growing MedTech companies with smart customer training solutions and extensive service for healthcare professionals.
THE DISCONNECT
Traditional procurement chains disconnect MedTech innovators from global healthcare professionals. Significant resources are needed to retain a successful customer relationship.
95% of MedTech companies in Europe are SMEs.
Lack of customer service resources weakens competitive power.
Post-market surveillance is costly without efficient data collection.
THE RECONNECT
With a centralized knowledge base, MedTech SMEs can optimize resources & provide high-quality customer training and extensive service at any time, anywhere.
Reduce expense on unnecessary global travel & repetitive tasks.
Strengthen customer relationship with a brand-trusted platform.
Collect post-market data for product development & compliance.
THE RECONNECT
With a centralized knowledge base, MedTech SMEs can optimize resources & provide high-quality customer training and extensive service at any time, anywhere.
Reduce expense on unnecessary global travel & repetitive tasks.
Strengthen customer relationship with a brand-trusted platform.
Collect post-market data for product development & compliance.
OVERVIEW FEATURES
Engineered features that bridge the gap between you and your global customers.
Training Library
Designed for video with advanced search, consolidate all essential training in a timeline.
E-Certification
Enable customers to be certified on use and maintenance of devices.
Doc Management
Organize technical documents, or marketing material with secure access & great traceability.
Easy Signatures
Speed up document signing, and reduce bottlenecks to approval.
Branding Site
Style your knowledge base with branded colors and a custom domain.
3D Viewpoint
Improve communication with your customers with interactive product visualization.
Support Services
Ticketing system, automated chatbot, in-built video chats that shortens response time.
Feedback Journal
Record customer input and develop corrective and preventive action.
WHY KNOLOGRAM?
A fully-functional knowledge base makes you stand out from the competition.
MedTech Companies
MedTech Companies
Deeper trust & stronger connection with customers.
Scaled customer support without increasing costs.
Easy & efficient post-market data collection.Healthcare Professionals
Improved professional competence with essential training.
Reduced stress & increased efficiency with digitised knowledge.
Extensive service & sufficient support at anytime, anywhere.
Patients' Care
Patients' Care
Increased accuracy from reduced misuse of medical devices.
Improved patient experience with streamlined management.
Greater trust & better relationship with healthcare system.
Are you ready to bridge the gap with your customers?
Get notified as soon as our beta is released!