SMART TRAINING, DEEP LEARNING

Product-oriented knowledge base that empowers growing MedTech companies with smart customer training solutions and extensive service for healthcare professionals.

THE DISCONNECT

Traditional procurement chains disconnect MedTech innovators from global healthcare professionals. Significant resources are needed to retain a successful customer relationship.

95% of MedTech companies in Europe are SMEs.
Lack of customer service resources weakens competitive power.
Post-market surveillance is costly without efficient data collection.

THE RECONNECT

With a centralized knowledge base, MedTech SMEs can optimize resources & provide high-quality customer training and extensive service at any time, anywhere.

Reduce expense on unnecessary global travel & repetitive tasks.
Strengthen customer relationship with a brand-trusted platform.
Collect post-market data for product development & compliance.

THE RECONNECT

With a centralized knowledge base, MedTech SMEs can optimize resources & provide high-quality customer training and extensive service at any time, anywhere.

Reduce expense on unnecessary global travel & repetitive tasks.
Strengthen customer relationship with a brand-trusted platform.
Collect post-market data for product development & compliance.

OVERVIEW FEATURES

Engineered features that bridge the gap between you and your global customers.

Training Library

Designed for video with advanced search, consolidate all essential training in a timeline.

E-Certification

Enable customers to be certified on use and maintenance of devices.

Doc Management

Organize technical documents, or marketing material with secure access & great traceability.

Easy Signatures

Speed up document signing, and reduce bottlenecks to approval.

Branding Site

Style your knowledge base with branded colors and a custom domain.

3D Viewpoint

Improve communication with your customers with interactive product visualization.

Support Services

Ticketing system, automated chatbot, in-built video chats that shortens response time.

Feedback Journal

Record customer input and develop corrective and preventive action.

WHY KNOLOGRAM?

A fully-functional knowledge base makes you stand out from the competition.

MedTech Companies

MedTech Companies

Deeper trust & stronger connection with customers.
Scaled customer support without increasing costs.
Easy & efficient post-market data collection.

Healthcare Professionals

Improved professional competence with essential training.
Reduced stress & increased efficiency with digitised knowledge.
Extensive service & sufficient support at anytime, anywhere.

Patients' Care

Patients' Care

Increased accuracy from reduced misuse of medical devices.
Improved patient experience with streamlined management.
Greater trust & better relationship with healthcare system.

Are you ready to bridge the gap with your customers?

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